Platform Agreement

The Platform Agreement is the contract between BeWell IT and the teachers and organisations who run their own programmes on the BeWell Catalyst® platform (the Teacher Tier). It sets out the binding terms for subscribing to and using the platform. For a plain-English overview of what it means, see Platform terms.

What it covers

• The services a subscription provides, including course and programme management, participant engagement, analytics, your own branding, and onboarding support
• Subscription, billing, auto-renewal, and cancellation
• Course Sales, the optional feature for selling places on your own courses, where you are the merchant of record and payments are taken on your own Stripe account
• Your responsibilities as a subscriber, including obtaining consent from your participants and identifying a lawful basis
• Intellectual property: you keep ownership of your content, and BeWell IT keeps ownership of the platform
• Data protection roles, and how the agreement works alongside the Data Processing Agreement
• AI features: practitioner insights, the optional Course Chatbot, and the built-in Support Chatbot
• Limitation of liability, indemnities, and confidentiality
• Changing, suspending, and ending the agreement, with notice and, where applicable, a pro-rata refund
• Governing law and disputes (England and Wales)

Related

• Platform terms, a plain-English summary of this agreement.
• Data Processing Agreement, the agreement that governs how we process participant data on behalf of teachers and organisations.
• Data protection, a plain-English summary of how we protect data on the platform.
• Privacy Policy, how we handle data when you visit bewellit.com.
• Terms of Service.

Questions

If you are a teacher or organisation considering the platform and would like to talk through the agreement, email hello@bewellit.com.