Platform Agreement
Last updated: 13 July 2026
The Platform Agreement is the contract between BeWell IT and the teachers and organisations who run their own programmes on the BeWell Catalyst platform (the Teacher Tier). It sets out the binding terms for subscribing to and using the platform. For a plain-English overview of what it means, see Platform terms.
BeWell Catalyst Platform Agreement
View or download (PDF)What it covers
- The services a subscription provides, including course and programme management, participant engagement, analytics, your own branding, and onboarding support
- Subscription, billing, auto-renewal, and cancellation
- Your responsibilities as a subscriber, including obtaining consent from your participants and identifying a lawful basis
- Intellectual property: you keep ownership of your content, and BeWell IT keeps ownership of the platform
- Data protection roles, and how the agreement works alongside the Data Processing Agreement
- AI features: practitioner insights, the optional Course Chatbot, and the built-in Support Chatbot
- Limitation of liability, indemnities, and confidentiality
- Changing, suspending, and ending the agreement, with notice and, where applicable, a pro-rata refund
- Governing law and disputes (England and Wales)
Related
- Platform terms, a plain-English summary of this agreement.
- Data Processing Agreement, the agreement that governs how we process participant data on behalf of teachers and organisations.
- Data protection, a plain-English summary of how we protect data on the platform.
- Privacy Policy, how we handle data when you visit bewellit.com.
- Terms of Service.
Questions
If you are a teacher or organisation considering the platform and would like to talk through the agreement, email hello@bewellit.com.